Willows Care Southern Limited
Public listing: From public sources. The home has not claimed this page.
Willows Care Southern Limited is a residential care home supporting older people who may be living with dementia. The home offers a secure garden, communal…
- Care home
- Willows Care Southern Limited
- Location
- 5-13 Second Avenue, Cliftonville, Margate, CT9 2LL, Margate, CT9 2LL
- Care types
- Residential, Dementia
- CQC rating
- Good
- Latest CQC inspection
- 22 November 2018
- Beds
- 40
- Funding accepted
- Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
- Phone
- (01843) 228570
- CQC location ID
- 1-15679435453
Rated 4.8/5 from 20 Google reviews.
What families say
Families praise the care and affection provided by the staff at Willows Care Southern Limited, feeling that their loved ones are treated with respect and professionalism. The home's atmosphere is often described as welcoming and the staff are generally considered kind and caring. However, one review raises a serious…
What the CQC says
Rated Good by the CQC on 9 January 2025.
Good — the service is performing well and meeting CQC’s expectations. What this rating means
The five key questions
- Safe
- Good — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Good — Is the home well run, open and always improving?
What has changed
- Overall rating improved from Requires improvement to Good (previously rated October 2017).
- Improved: Safe (Requires improvement → Good), Effective (Requires improvement → Good), Caring (Requires improvement → Good), Responsive (Requires improvement → Good), Well-led (Requires improvement → Good).
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 8 September 2026.
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