Upton Dene Residential and Nursing Home
Public listing: From public sources. The home has not claimed this page.
Upton Dene Residential and Nursing Home, located in Chester, offers comprehensive care services including residential, nursing, dementia, physical disability,…
- Care home
- Upton Dene Residential and Nursing Home
- Location
- Chester, CH2 1FD, Chester, CH2 1FD
- Care types
- Nursing, Dementia
- CQC rating
- Requires Improvement
- Latest CQC inspection
- 24 May 2018
- Beds
- 74
- Funding accepted
- Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
- Phone
- Not available
- CQC location ID
- 1-2372208681
Rated 3.2/5 from 11 Google reviews.
What families say
Families have reported positive experiences with Upton Dene, citing the caring and respectful staff, a wide range of activities, and a clean and well-maintained environment. Some have appreciated the on-site hairdressing service and the efforts made to engage residents and make them feel comfortable. However, not all…
What the CQC says
Rated Requires improvement by the CQC on 4 July 2024.
Requires improvement — the service is not performing as well as it should and CQC has told it how to improve. What this rating means
The five key questions
- Safe
- Good — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Good — Is the home well run, open and always improving?
What has changed
- Overall rating unchanged at Requires improvement since April 2017.
- Improved: Safe (Requires improvement → Good), Well-led (Requires improvement → Good).
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 10 September 2026.
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