Trelana

Public listing: From public sources. The home has not claimed this page.

Quality care home providing excellent services.

Care home
Trelana
Location
EX23 9EL
Care types
Nursing, Dementia
CQC rating
Good
Latest CQC inspection
28 September 2017
Beds
50
CQC location ID
1-1955534420

Rated 2.3/5 from 3 Google reviews.

What families say

Families have raised concerns about the care provided in the dementia ward at Trelana, citing issues with staff training and turnover, as well as poor room maintenance and lack of engagement activities for residents. Some have also reported that residents were not given access to outdoor spaces, contributing to…

What the CQC says

Rated Good by the CQC on 3 November 2017.

Good — the service is performing well and meeting CQC’s expectations. What this rating means

The five key questions

Safe
Requires improvement — Are people protected from abuse and avoidable harm?
Effective
Good — Does the care achieve good outcomes and follow best practice?
Caring
Good — Are staff kind, respectful and compassionate?
Responsive
Good — Is care organised around each person’s needs?
Well-led
Good — Is the home well run, open and always improving?

What has changed

Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 31 August 2026.

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