The Heights
Public listing: From public sources. The home has not claimed this page.
Quality care home providing excellent services.
- Care home
- The Heights
- Location
- HP13 5US
- Care types
- Nursing, Dementia
- CQC rating
- Outstanding
- Latest CQC inspection
- 19 November 2018
- Beds
- 90
- CQC location ID
- 1-124111306
What the CQC says
Rated Outstanding by the CQC on 5 February 2019.
Outstanding — the service is performing exceptionally well. What this rating means
The five key questions
- Safe
- Good — Are people protected from abuse and avoidable harm?
- Effective
- Outstanding — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Outstanding — Is the home well run, open and always improving?
What has changed
- Overall rating unchanged at Outstanding since April 2016.
- Improved: Effective (Good → Outstanding).
- Got worse: Responsive (Outstanding → Good).
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 17 September 2026.
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