Riverside Care Complex

Public listing: From public sources. The home has not claimed this page.

Riverside Care Complex is a family-managed care home situated on 8 acres of countryside near historic York. The complex comprises two units: Derwent House,…

Care home: Riverside Care Complex
Location: Hull Road, Kexby, York, YO41 5LD, York, YO41 5LD
Care types: Residential, Dementia
CQC rating: Good
Latest CQC inspection: 19 August 2020
Beds: 65
Funding accepted: Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
Phone: 01759 388223
CQC location ID: 1-112822480

Rated 2.9/5 from 7 Google reviews.

What families say

Families have reported mixed experiences with Riverside Care Complex, with some praising the care and kindness of staff, while others have raised concerns about inadequate staffing, lack of activities and stimulation, and poor care for residents with dementia. Some have also reported issues with cleanliness, laundry,…

What the CQC says

Rated Good by the CQC on 7 October 2024.

Good — the service is performing well and meeting CQC’s expectations. What this rating means

What has changed

Overall rating improved from Requires improvement to Good (previously rated February 2020).

Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 6 September 2026.

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