Heatherbrook

Public listing: From public sources. The home has not claimed this page.

Quality care home providing excellent services.

Care home
Heatherbrook
Location
RM7 7DT
Care types
Nursing, Dementia
CQC rating
Good
Latest CQC inspection
19 February 2020
Beds
45
CQC location ID
1-7187463397

Rated 3.9/5 from 11 Google reviews.

What families say

Families have mixed views about Heatherbrook care home, with some praising the caring staff and good food, while others have raised concerns about the cleanliness and upkeep of the facility. Some visitors have been put off by unpleasant odors and an unkempt appearance, which has led to a negative impression of the…

What the CQC says

Rated Good by the CQC on 10 March 2020.

Good — the service is performing well and meeting CQC’s expectations. What this rating means

The five key questions

Safe
Good — Are people protected from abuse and avoidable harm?
Effective
Good — Does the care achieve good outcomes and follow best practice?
Caring
Good — Are staff kind, respectful and compassionate?
Responsive
Good — Is care organised around each person’s needs?
Well-led
Good — Is the home well run, open and always improving?

What has changed

Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 31 August 2026.

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