Charlotte House

Public listing: From public sources. The home has not claimed this page.

Quality care home providing excellent services.

Care home
Charlotte House
Location
TW7 6AE
Care types
Nursing, Dementia
CQC rating
Good
Latest CQC inspection
25 October 2023
Beds
60
CQC location ID
1-139851635

Rated 4.5/5 from 22 Google reviews.

What families say

Families and visitors consistently praise the staff at Charlotte House for being kind, caring, and professional. The home's welcoming and supportive environment is also frequently mentioned, with residents appearing happy and engaged, particularly with the activities on offer. The staff's flexibility and…

What the CQC says

Rated Good by the CQC on 25 November 2023.

Good — the service is performing well and meeting CQC’s expectations. What this rating means

The five key questions

Safe
Requires improvement — Are people protected from abuse and avoidable harm?
Effective
Good — Does the care achieve good outcomes and follow best practice?
Caring
Good — Are staff kind, respectful and compassionate?
Responsive
Good — Is care organised around each person’s needs?
Well-led
Good — Is the home well run, open and always improving?

What has changed

Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 20 September 2026.

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