Birch Hall Care Centre
Public listing: From public sources. The home has not claimed this page.
Birch Hall Care Centre is a care home located in Darwen, Lancashire, offering nursing, dementia, and respite care services. The centre provides a friendly,…
- Care home
- Birch Hall Care Centre
- Location
- Birch Hall Avenue, Darwen, Lancashire, BB3 0JB, Darwen, BB3 0JB
- Care types
- Nursing, Dementia
- CQC rating
- Requires Improvement
- Latest CQC inspection
- 17 September 2021
- Beds
- 84
- Funding accepted
- Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
- Phone
- 01254 762323
- CQC location ID
- 1-310125246
Rated 3.6/5 from 12 Google reviews.
What families say
Families praise the caring and respectful nature of the staff at Birch Hall Care Centre, who they feel go above and beyond to support both residents and their loved ones. However, some families have raised concerns about the management, cleanliness, and activities provided, with a few reporting negative experiences…
What the CQC says
Rated Requires improvement by the CQC on 22 October 2021.
Requires improvement — the service is not performing as well as it should and CQC has told it how to improve. What this rating means
The five key questions
- Safe
- Requires improvement — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Requires improvement — Is care organised around each person’s needs?
- Well-led
- Inadequate — Is the home well run, open and always improving?
What has changed
- Still needs work: Safe — Requires improvement; Responsive — Requires improvement; Well-led — Inadequate.
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 22 September 2026.
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