Ampersand Care Home
Public listing: From public sources. The home has not claimed this page.
Ampersand Care Home, located in Rochester, Kent, provides residential, dementia, and respite care services. The home is registered with the Care Quality…
- Care home
- Ampersand Care Home
- Location
- Parsonage Lane, Rochester, Kent, ME2 4HP, Rochester, ME2 4HP
- Care types
- Residential, Dementia
- CQC rating
- Requires Improvement
- Latest CQC inspection
- 18 May 2023
- Beds
- 27
- Funding accepted
- Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
- Phone
- 01634 724113
- CQC location ID
- 1-291181196
Rated 4.3/5 from 12 Google reviews.
What families say
Families praise the caring and friendly staff at Ampersand Care Home, who they feel provide exceptional care and treat residents with dignity and respect. The home's welcoming atmosphere and engaging social events are also highlighted as strengths. However, there are concerns about the home's response to incidents,…
What the CQC says
Rated Requires improvement by the CQC on 6 February 2024.
Requires improvement — the service is not performing as well as it should and CQC has told it how to improve. What this rating means
The five key questions
- Safe
- Inadequate — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Requires improvement — Is the home well run, open and always improving?
What has changed
- Still needs work: Safe — Inadequate; Well-led — Requires improvement.
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 22 September 2026.
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