Willowbrook Care Home
Public listing: From public sources. The home has not claimed this page.
Willowbrook Care Home offers specialist support and 24-hour nursing care for adults with complex physical and mental health needs. The home provides…
- Care home
- Willowbrook Care Home
- Location
- 363 Aldridge Road, Birmingham, West Midlands, B44 8BW, Birmingham, B44 8BW
- Care types
- Nursing, Dementia
- CQC rating
- Good
- Latest CQC inspection
- 1 February 2024
- Beds
- 77
- Funding accepted
- Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
- Phone
- 0121 357 1234
- CQC location ID
- 1-25701604344
Rated 4.5/5 from 40 Google reviews.
What families say
Families have had mixed experiences with Willowbrook Care Home, with some reporting a poor overall experience, while others have praised the care and staff. Many have noted that there are some exceptionally caring and dedicated staff members, who have made a positive impact on their loved ones' care. The home's…
What the CQC says
Rated Good by the CQC on 1 February 2024.
Good — the service is performing well and meeting CQC’s expectations. What this rating means
The five key questions
- Safe
- Good — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Good — Is the home well run, open and always improving?
What has changed
- Overall rating fell from Outstanding to Good (previously rated December 2018).
- Got worse: Caring (Outstanding → Good), Well-led (Outstanding → Good).
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 22 September 2026.
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