Whiteoak
Public listing: From public sources. The home has not claimed this page.
Quality care home providing excellent services.
- Care home
- Whiteoak
- Location
- BD2 3QF
- Care types
- Residential, Dementia
- CQC rating
- Requires Improvement
- Latest CQC inspection
- 3 October 2019
- Beds
- 16
- CQC location ID
- 1-18241623785
Rated 4.2/5 from 11 Google reviews.
What families say
Families have expressed significant concerns about the care provided at Whiteoak, including reports of rude staff and poor standards of care, such as serving undercooked food. Some reviewers have had very negative experiences, citing unprofessional behaviour and a lack of communication. However, other families have…
What the CQC says
Rated Requires improvement by the CQC on 3 October 2019.
Requires improvement — the service is not performing as well as it should and CQC has told it how to improve. What this rating means
The five key questions
- Safe
- Requires improvement — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Requires improvement — Is the home well run, open and always improving?
What has changed
- Overall rating fell from Good to Requires improvement (previously rated March 2017).
- Got worse: Safe (Good → Requires improvement), Well-led (Good → Requires improvement).
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 16 September 2026.
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