West Cliff Hall Care Home
Public listing: From public sources. The home has not claimed this page.
West Cliff Hall Care Home is a beautifully restored facility located in Hythe, Hampshire, offering a modern, luxurious, and spacious environment for its…
- Care home
- West Cliff Hall Care Home
- Location
- Hythe, Hampshire, Hythe, SO45 6AA
- Care types
- Residential, Dementia
- CQC rating
- Good
- Latest CQC inspection
- 30 September 2020
- Beds
- 59
- Funding accepted
- Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
- Phone
- 023 8084 4000
- CQC location ID
- 1-2303510571
Rated 4.4/5 from 32 Google reviews.
What families say
Families have reported mixed experiences with West Cliff Hall Care Home. Some have found the staff to be friendly and welcoming, and have appreciated the home's beautiful surroundings and activities. However, others have raised concerns about the quality of care, including issues with medication management, falls,…
What the CQC says
Rated Good by the CQC on 10 February 2025.
Good — the service is performing well and meeting CQC’s expectations. What this rating means
The five key questions
- Safe
- Requires improvement — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Requires improvement — Is the home well run, open and always improving?
What has changed
- Overall rating unchanged at Good since January 2018.
- Got worse: Safe (Good → Requires improvement).
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 9 September 2026.
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