Waterloo House
Public listing: From public sources. The home has not claimed this page.
Waterloo House is a residential care home located in the Stoke area of Plymouth, Devon. It provides accommodation and personal care for individuals with…
- Care home
- Waterloo House
- Location
- 3 Nelson Gardens, Stoke, Plymouth, Devon, PL1 5RH, Plymouth, PL1 5RH
- Care types
- Residential
- CQC rating
- Requires Improvement
- Latest CQC inspection
- 5 July 2022
- Beds
- 20
- Funding accepted
- Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
- Phone
- 01752 567199
- CQC location ID
- 1-146198226
What the CQC says
Rated Requires improvement by the CQC on 28 January 2025.
Requires improvement — the service is not performing as well as it should and CQC has told it how to improve. What this rating means
The five key questions
- Safe
- Requires improvement — Are people protected from abuse and avoidable harm?
- Effective
- Requires improvement — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Requires improvement — Is the home well run, open and always improving?
What has changed
- Overall rating fell from Good to Requires improvement (previously rated December 2020).
- Got worse: Safe (Good → Requires improvement), Well-led (Good → Requires improvement).
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 20 September 2026.
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