Waterfield House

Public listing: From public sources. The home has not claimed this page.

Waterfield House is a 75-bed residential and dementia care home located in Hadleigh, Ipswich. It offers person-centred care in a comfortable and engaging…

Care home: Waterfield House
Location: Grays Close, Hadleigh, Ipswich, Suffolk, IP7 6AG, Ipswich, IP7 6AG
Care types: Nursing, Residential, Dementia
CQC rating: Good
Latest CQC inspection: 7 May 2021
Beds: 76
Funding accepted: Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
Phone: 01473 829103
CQC location ID: 1-244023659

Rated 3.8/5 from 12 Google reviews.

What families say

Families have had varying experiences at Waterfield House, with some reporting poor care and communication, including a lack of clarity on policies and unresponsive staff. In contrast, others have praised the staff's empathy, kindness, and communication, particularly in times of need. Recurring concerns include…

What the CQC says

Rated Good by the CQC on 13 February 2025.

Good — the service is performing well and meeting CQC’s expectations. What this rating means

The five key questions

Safe: Good — Are people protected from abuse and avoidable harm?
Effective: Good — Does the care achieve good outcomes and follow best practice?
Caring: Good — Are staff kind, respectful and compassionate?
Responsive: Good — Is care organised around each person’s needs?
Well-led: Good — Is the home well run, open and always improving?

Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 8 September 2026.

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