Washington Manor Care Home
Public listing: From public sources. The home has not claimed this page.
Washington Manor Care Home is a purpose-built residential care home located in the Albany/Usworth district of Washington. It offers a vibrant and lively…
- Care home
- Washington Manor Care Home
- Location
- Hollin Hill Road, Washington, Tyne & Wear, NE37 2DP, Washington, NE37 2DP
- Care types
- Residential, Dementia
- CQC rating
- Good
- Latest CQC inspection
- 22 July 2020
- Beds
- 68
- Funding accepted
- Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
- Phone
- 0191 467 0015
- CQC location ID
- 1-111575945
Rated 3.5/5 from 15 Google reviews.
What families say
Families have reported varying experiences with communication at Washington Manor Care Home, with some praising the staff's professionalism and responsiveness, while others have struggled to get updates on their loved ones due to difficulties with phone contact. Many have been impressed with the care and attention…
What the CQC says
Rated Good by the CQC on 28 November 2019.
Good — the service is performing well and meeting CQC’s expectations. What this rating means
The five key questions
- Safe
- Good — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Good — Is the home well run, open and always improving?
What has changed
- Overall rating improved from Requires improvement to Good (previously rated May 2019).
- Improved: Safe (Requires improvement → Good), Effective (Inadequate → Good), Caring (Requires improvement → Good), Responsive (Requires improvement → Good), Well-led (Requires improvement → Good).
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 14 September 2026.
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