Thornton Hall & Lodge Care Home
Public listing: From public sources. The home has not claimed this page.
Thornton Hall & Lodge Care Home offers residential, dementia, and respite care in a spacious and welcoming environment. Located close to the seafront and…
- Care home
- Thornton Hall & Lodge Care Home
- Location
- 16-18 Tanhouse Road, Thornton, Crosby, Liverpool, Merseyside L23 1UB, Liverpool, L23 1UB
- Care types
- Residential, Dementia
- CQC rating
- Good
- Latest CQC inspection
- 23 February 2023
- Beds
- 96
- Funding accepted
- Self Funding (Private), Local Authority with Top Up, Local Authority, NHS Continuing Healthcare (CHC)
- Phone
- 0151 924 4000
- CQC location ID
- 1-4708245120
Rated 3.3/5 from 12 Google reviews.
What families say
Families have raised concerns about the care provided at Thornton Hall & Lodge Care Home, citing issues with staff understanding and support for residents with dementia, poor hygiene, and a lack of activities and stimulation. Some have reported that their loved ones experienced neglect, falls, and loss of personal…
What the CQC says
Rated Good by the CQC on 31 May 2024.
Good — the service is performing well and meeting CQC’s expectations. What this rating means
The five key questions
- Safe
- Good — Are people protected from abuse and avoidable harm?
- Effective
- Requires improvement — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Good — Is the home well run, open and always improving?
What has changed
- Overall rating improved from Requires improvement to Good (previously rated February 2023).
- Still needs work: Effective — Requires improvement.
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 21 September 2026.
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