The Willows Care Home
Public listing: From public sources. The home has not claimed this page.
The Willows Care Home is a purpose-built facility offering residential and nursing care for older adults, including those with dementia. Located in a peaceful…
- Care home
- The Willows Care Home
- Location
- 7 Norbriggs Road, Woodthorpe, Chesterfield, Derbyshire, S43 3BW, Chesterfield, S43 3BW
- Care types
- Nursing, Dementia
- CQC rating
- Good
- Latest CQC inspection
- 26 February 2019
- Beds
- 42
- Funding accepted
- Self Funding (Private), Local Authority, NHS Continuing Healthcare (CHC)
- Phone
- 01246 280539
- CQC location ID
- 1-14326794376
Rated 4/5 from 11 Google reviews.
What families say
Families have expressed concerns about the care and communication at The Willows Care Home, particularly regarding the handling of health issues and informing relatives. Some have reported a lack of transparency, which has led to a breakdown of trust. In contrast, the physical environment of the home has been…
What the CQC says
Rated Good by the CQC on 26 February 2019.
Good — the service is performing well and meeting CQC’s expectations. What this rating means
The five key questions
- Safe
- Good — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Requires improvement — Is care organised around each person’s needs?
- Well-led
- Good — Is the home well run, open and always improving?
What has changed
- Overall rating unchanged at Good since September 2016.
- Got worse: Responsive (Good → Requires improvement).
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 22 September 2026.
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