The Vale Care Home

Public listing: From public sources. The home has not claimed this page.

The Vale Care Home, located in Maidstone, Kent, offers residential, dementia, and respite care services. The home is situated within a quiet area of…

Care home: The Vale Care Home
Location: 191 Willington Street, Maidstone, Kent, ME15 8ED, Maidstone, ME15 8ED
Care types: Residential, Dementia
CQC rating: Inadequate
Latest CQC inspection: 11 January 2018
Beds: 28
Phone: 01622 762332
CQC location ID: 1-149402645

Rated 4.6/5 from 10 Google reviews.

What families say

Families praise the caring and kind nature of the staff at The Vale Care Home, highlighting their patience, professionalism, and dedication to residents' dignity. Some relatives have experienced excellent communication and flexibility, such as regular updates and facilitated visits. However, one family had a negative…

What the CQC says

Rated Inadequate by the CQC on 2 October 2025.

Inadequate — the service is performing badly and CQC has taken enforcement action. What this rating means

The five key questions

Safe: Good — Are people protected from abuse and avoidable harm?
Effective: Good — Does the care achieve good outcomes and follow best practice?
Caring: Good — Are staff kind, respectful and compassionate?
Responsive: Good — Is care organised around each person’s needs?
Well-led: Good — Is the home well run, open and always improving?

What has changed

Overall rating fell from Good to Inadequate (previously rated December 2015).

Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 11 September 2026.

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