The Swallows Residential Care Home
Public listing: From public sources. The home has not claimed this page.
The Swallows Residential Care Home is a 16-bed, single-storey care home for elderly persons, set in gently rolling countryside on the Suffolk/Essex border, on…
- Care home
- The Swallows Residential Care Home
- Location
- Helions Bumpstead Road, Haverhill, Suffolk, CB9 7AA, Haverhill, CB9 7AA
- Care types
- Residential
- CQC rating
- Requires Improvement
- Latest CQC inspection
- 16 January 2023
- Beds
- 16
- Funding accepted
- Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
- Phone
- 01440 714745
- CQC location ID
- 1-738691362
Rated 4.4/5 from 7 Google reviews.
What families say
Families praise the caring and professional staff at The Swallows Residential Care Home, who take the time to get to know residents and support their needs. The home's events and activities are also frequently mentioned as a highlight, with many residents forming new friendships and enjoying the social atmosphere.…
What the CQC says
Rated Requires improvement by the CQC on 20 May 2024.
Requires improvement — the service is not performing as well as it should and CQC has told it how to improve. What this rating means
The five key questions
- Safe
- Inadequate — Are people protected from abuse and avoidable harm?
- Effective
- Requires improvement — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Inadequate — Is the home well run, open and always improving?
What has changed
- Overall rating unchanged at Requires improvement since July 2021.
- Got worse: Safe (Requires improvement → Inadequate), Well-led (Requires improvement → Inadequate).
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 22 September 2026.
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