The Laurels Care Centre

Public listing: From public sources. The home has not claimed this page.

The Laurels Care Centre is a well-established care home situated off Old London Road in Hastings, East Sussex. It offers a range of care services, including…

Care home: The Laurels Care Centre
Location: 71 Old London Road, Hastings, East Sussex, TN35 5NB, United Kingdom, Hastings, TN35 5NB
Care types: Nursing, Dementia
CQC rating: Requires Improvement
Latest CQC inspection: 16 July 2021
Beds: 52
Funding accepted: Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
Phone: 01424 714258
CQC location ID: 1-128087377

Rated 4.6/5 from 9 Google reviews.

What families say

Families praise the caring and friendly nature of the staff at The Laurels Care Centre, highlighting their attention to detail and empathy towards residents. The home is described as having a sense of community, with residents engaging in activities and staff showing kindness and support to families. However, some…

What the CQC says

Rated Requires improvement by the CQC on 30 July 2024.

Requires improvement — the service is not performing as well as it should and CQC has told it how to improve. What this rating means

The five key questions

Safe: Good — Are people protected from abuse and avoidable harm?
Effective: Good — Does the care achieve good outcomes and follow best practice?
Caring: Good — Are staff kind, respectful and compassionate?
Responsive: Good — Is care organised around each person’s needs?
Well-led: Good — Is the home well run, open and always improving?

Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 10 September 2026.

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