The Coach House
Public listing: From public sources. The home has not claimed this page.
The Coach House is a 13-bed residential care home located in Grays, Essex, providing accommodation, personal care, and nursing services for adults with…
- Care home
- The Coach House
- Location
- 10 Woodward Heights, Grays, Essex, RM17 5RR, Grays, RM17 5RR
- Care types
- Nursing
- CQC rating
- Good
- Latest CQC inspection
- 26 January 2023
- Beds
- 13
- Funding accepted
- Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
- Phone
- 01375 396041
- CQC location ID
- 1-4246378628
Rated 3.8/5 from 4 Google reviews.
What families say
Families have reported varying experiences at The Coach House care home. Some have praised the staff for their kindness, care, and connection with residents and their families, particularly in end-of-life care. However, others have raised concerns about the home's duty of care, citing issues with medical treatment,…
What the CQC says
Rated Good by the CQC on 10 October 2025.
Good — the service is performing well and meeting CQC’s expectations. What this rating means
The five key questions
- Safe
- Requires improvement — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Requires improvement — Is the home well run, open and always improving?
What has changed
- Overall rating unchanged at Good since December 2018.
- Got worse: Safe (Good → Requires improvement), Well-led (Good → Requires improvement).
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 21 September 2026.
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