Swanton House Care Centre
Public listing: From public sources. The home has not claimed this page.
Quality care home providing excellent services.
- Care home
- Swanton House Care Centre
- Location
- NR24 2QT
- Care types
- Nursing
- CQC rating
- Requires Improvement
- Latest CQC inspection
- 7 February 2020
- Beds
- 49
- CQC location ID
- 1-126608129
Rated 4.7/5 from 6 Google reviews.
What families say
Families praise the care and compassion provided by Swanton House Care Centre, with many expressing gratitude for the love and support shown to their relatives. The home's cleanliness, safety, and food are consistently highlighted as strengths, with staff being friendly and trustworthy. Overall, families feel…
What the CQC says
Rated Requires improvement by the CQC on 14 May 2025.
Requires improvement — the service is not performing as well as it should and CQC has told it how to improve. What this rating means
The five key questions
- Safe
- Good — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Good — Is the home well run, open and always improving?
What has changed
- Overall rating unchanged at Requires improvement since August 2019.
- Improved: Safe (Requires improvement → Good), Effective (Requires improvement → Good), Caring (Requires improvement → Good), Responsive (Requires improvement → Good), Well-led (Inadequate → Good).
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 15 September 2026.
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