St. Quentin Residential Home Limited
Public listing: From public sources. The home has not claimed this page.
St. Quentin Residential Home Limited is a family-run care facility located in Newcastle Under Lyme, Staffordshire. The home comprises three adjacent…
- Care home
- St. Quentin Residential Home Limited
- Location
- Sandy Lane, Newcastle Under Lyme, Staffordshire, ST5 0LZ, Newcastle Under Lyme, ST5 0LZ
- Care types
- Residential, Dementia
- CQC rating
- Good
- Latest CQC inspection
- 5 December 2023
- Beds
- 20
- Funding accepted
- Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
- Phone
- 01782 617056
- CQC location ID
- 1-124578109
Rated 4.1/5 from 23 Google reviews.
What families say
Families praise the care home's staff for being polite, going above and beyond, and providing good care, with some noting that the home is clean and well-staffed. However, there are also concerns about neglect, safeguarding issues, and unprofessional behaviour from some staff members, including allegations of…
What the CQC says
Rated Good by the CQC on 1 February 2024.
Good — the service is performing well and meeting CQC’s expectations. What this rating means
The five key questions
- Safe
- Good — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Requires improvement — Is the home well run, open and always improving?
What has changed
- Overall rating improved from Requires improvement to Good (previously rated October 2023).
- Improved: Safe (Requires improvement → Good).
- Still needs work: Well-led — Requires improvement.
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 22 September 2026.
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