St Helens Care Home

Public listing: From public sources. The home has not claimed this page.

St Helens Care Home is a purpose-built facility located in the village of St Helens Auckland, approximately 3 miles from the market town of Bishop Auckland.…

Care home: St Helens Care Home
Location: 6 Manor Road, St Helens Auckland, Bishop Auckland, Durham DL14 9DL, Bishop Auckland, DL14 9DL
Care types: Nursing, Residential, Dementia
CQC rating: Good
Latest CQC inspection: 18 May 2021
Beds: 48
Funding accepted: Self Funding (Private), Local Authority with Top Up, Local Authority, NHS Continuing Healthcare (CHC)
Phone: 0191 377 0000
CQC location ID: 1-8845386921

Rated 4.8/5 from 15 Google reviews.

What families say

Families praise the staff at St Helens Care Home for being welcoming, caring, and knowledgeable, with many commenting on their kindness and respect towards residents. The home's warm and calm environment is also frequently mentioned, with some noting that while the physical surroundings may be a little rough around…

What the CQC says

Rated Good by the CQC on 29 May 2021.

Good — the service is performing well and meeting CQC’s expectations. What this rating means

The five key questions

Safe: Good — Are people protected from abuse and avoidable harm?
Effective: Good — Does the care achieve good outcomes and follow best practice?
Caring: Good — Are staff kind, respectful and compassionate?
Responsive: Good — Is care organised around each person’s needs?
Well-led: Good — Is the home well run, open and always improving?

Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 23 September 2026.

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