Springfield House Care Home
Public listing: From public sources. The home has not claimed this page.
Located in the centre of Low Fell, Gateshead, Springfield House Care Home offers personalised residential and residential dementia care to older people. The…
- Care home
- Springfield House Care Home
- Location
- Durham Road, Low Fell, Gateshead, Tyne & Wear NE9 5BW, Gateshead, NE9 5BW
- Care types
- Residential, Dementia
- CQC rating
- Good
- Latest CQC inspection
- 10 January 2023
- Beds
- 73
- Funding accepted
- Self Funding (Private), Local Authority with Top Up, Local Authority, NHS Continuing Healthcare (CHC)
- Phone
- 0191 487 3000
- CQC location ID
- 1-360889844
Rated 5/5 from 7 Google reviews.
What families say
Families praise Springfield House Care Home for its warm and welcoming atmosphere, with friendly and professional staff providing high-quality care. The home's cleanliness, entertainment, and activities are also consistently highlighted as strengths, with residents appearing happy and engaged. Overall, families feel…
What the CQC says
Rated Good by the CQC on 7 March 2023.
Good — the service is performing well and meeting CQC’s expectations. What this rating means
The five key questions
- Safe
- Good — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Requires improvement — Is the home well run, open and always improving?
What has changed
- Overall rating improved from Requires improvement to Good (previously rated May 2022).
- Improved: Safe (Requires improvement → Good), Effective (Requires improvement → Good).
- Still needs work: Well-led — Requires improvement.
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 11 September 2026.
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