Spencer Grove Care Home
Public listing: From public sources. The home has not claimed this page.
Quality care home providing excellent services.
- Care home
- Spencer Grove Care Home
- Location
- DE56 1JR
- Care types
- Nursing, Dementia
- CQC rating
- Outstanding
- Latest CQC inspection
- 13 November 2019
- Beds
- 68
- CQC location ID
- 1-116735829
Rated 3.9/5 from 32 Google reviews.
What families say
Families praise the kindness and support of staff at Spencer Grove Care Home, with many noting the warm and welcoming atmosphere. However, some reviewers have raised serious concerns about alleged discriminatory practices and unequal treatment of staff, which is a recurring theme. Additionally, some families have…
What the CQC says
Rated Outstanding by the CQC on 7 February 2020.
Outstanding — the service is performing exceptionally well. What this rating means
The five key questions
- Safe
- Good — Are people protected from abuse and avoidable harm?
- Effective
- Outstanding — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Outstanding — Is the home well run, open and always improving?
What has changed
- Overall rating improved from Good to Outstanding (previously rated March 2017).
- Improved: Effective (Good → Outstanding), Well-led (Good → Outstanding).
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 15 September 2026.
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