Shaftesbury John Grooms Court
Public listing: From public sources. The home has not claimed this page.
Shaftesbury John Grooms Court is a care home located at 215 Sprowston Road, Norwich, Norfolk, NR3 4HX. The home provides personal care services to individuals…
- Care home
- Shaftesbury John Grooms Court
- Location
- 215 Sprowston Road, Norwich, Norfolk, NR3 4HX, Norwich, NR3 4HX
- Care types
- Residential
- CQC rating
- Good
- Latest CQC inspection
- 18 March 2021
- Beds
- 29
- Funding accepted
- Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
- Phone
- 01603 429400
- CQC location ID
- 1-119324927
Rated 2.8/5 from 6 Google reviews.
What families say
Families have raised concerns about the care home's ability to provide timely support, with residents often waiting a long time for basic needs such as using the bathroom. Some have also reported issues with laundry and cleanliness, as well as unreliability among staff. However, others have had more positive…
What the CQC says
Rated Good by the CQC on 14 December 2019.
Good — the service is performing well and meeting CQC’s expectations. What this rating means
The five key questions
- Safe
- Good — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Requires improvement — Is the home well run, open and always improving?
What has changed
- Overall rating improved from Requires improvement to Good (previously rated December 2018).
- Improved: Safe (Requires improvement → Good).
- Still needs work: Well-led — Requires improvement.
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 12 September 2026.
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