Russell Court Nursing Home
Public listing: From public sources. The home has not claimed this page.
Residents enjoy en-suite bedrooms, a large dining room, a homely conservatory, and a secluded garden. The home is supported by a professionally trained team…
- Care home
- Russell Court Nursing Home
- Location
- Overfield Road, Dudley, DY1 2NY, Dudley, DY1 2NY
- Care types
- Residential, Dementia
- CQC rating
- Requires Improvement
- Latest CQC inspection
- 30 March 2021
- Beds
- 32
- Funding accepted
- Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
- Phone
- 01384 985 040
- CQC location ID
- 1-8598247536
Rated 3.1/5 from 16 Google reviews.
What families say
Families have reported vastly different experiences at Russell Court Nursing Home, with some praising the welcoming environment and dedicated staff, while others have raised serious concerns about neglect, poor care, and inadequate staffing. Some reviewers have reported that residents are often left alone for long…
What the CQC says
Rated Requires improvement by the CQC on 28 April 2021.
Requires improvement — the service is not performing as well as it should and CQC has told it how to improve. What this rating means
The five key questions
- Safe
- Requires improvement — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Requires improvement — Is the home well run, open and always improving?
What has changed
- Overall rating improved from Inadequate to Requires improvement (previously rated April 2021).
- Improved: Safe (Inadequate → Requires improvement), Effective (Requires improvement → Good), Caring (Requires improvement → Good), Responsive (Requires improvement → Good), Well-led (Inadequate → Requires improvement).
- Still needs work: Safe — Requires improvement; Well-led — Requires improvement.
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 23 September 2026.
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