Rated 3.5/5 from 30 Google reviews.
Richmond Heights is a residential care home providing personal and nursing care for up to 51 people, some of whom are living with dementia. The service offers…
Families have expressed significant concerns about the care provided at Richmond Heights, including allegations of neglect, poor hygiene, and unresponsive staff. Some have reported incidents of falls, lost belongings, and inadequate supervision, with staff sometimes being dismissive or unhelpful when questioned about…