Richmond Heights
Public listing: From public sources. The home has not claimed this page.
Richmond Heights is a residential care home providing personal and nursing care for up to 51 people, some of whom are living with dementia. The service offers…
- Care home
- Richmond Heights
- Location
- Woodhouse Road, Intake, Sheffield, South Yorkshire, S12 2AZ, Sheffield, S12 2AZ
- Care types
- Nursing, Dementia
- CQC rating
- Good
- Latest CQC inspection
- 14 November 2022
- Beds
- 51
- Funding accepted
- Self Funding (Private), Local Authority, NHS Continuing Healthcare (CHC)
- Phone
- 0114 253 1992
- CQC location ID
- 1-11455932832
Rated 3.5/5 from 30 Google reviews.
What families say
Families have expressed significant concerns about the care provided at Richmond Heights, including allegations of neglect, poor hygiene, and unresponsive staff. Some have reported incidents of falls, lost belongings, and inadequate supervision, with staff sometimes being dismissive or unhelpful when questioned about…
What the CQC says
Rated Good by the CQC on 13 September 2024.
Good — the service is performing well and meeting CQC’s expectations. What this rating means
The five key questions
- Safe
- Requires improvement — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Requires improvement — Is care organised around each person’s needs?
- Well-led
- Requires improvement — Is the home well run, open and always improving?
What has changed
- Still needs work: Safe — Requires improvement; Responsive — Requires improvement; Well-led — Requires improvement.
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 22 September 2026.
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