Primrose Lodge Care Home
Public listing: From public sources. The home has not claimed this page.
Primrose Lodge Care Home is a residential care home located in North Shields, Tyne and Wear, providing accommodation and personal care for up to 48…
- Care home
- Primrose Lodge Care Home
- Location
- Osborne Gardens, North Shields, Tyne and Wear, NE29 9AT, North Shields, NE29 9AT
- Care types
- Nursing, Dementia
- CQC rating
- Requires Improvement
- Latest CQC inspection
- 4 May 2023
- Beds
- 48
- Funding accepted
- Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
- Phone
- (0191) 296 4549
- CQC location ID
- 1-8787027330
Rated 4.1/5 from 18 Google reviews.
What families say
Families praise the staff at Primrose Lodge Care Home for being caring, kind, and attentive to their relatives' needs. Some have noted improvements in the home, including new decor and an approachable manager. However, there are also concerns about neglect and poor care, including a severe case of bed sores and…
What the CQC says
Rated Requires improvement by the CQC on 6 June 2025.
Requires improvement — the service is not performing as well as it should and CQC has told it how to improve. What this rating means
The five key questions
- Safe
- Requires improvement — Are people protected from abuse and avoidable harm?
- Effective
- Requires improvement — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Requires improvement — Is the home well run, open and always improving?
What has changed
- Overall rating unchanged at Requires improvement since January 2023.
- Still needs work: Safe — Requires improvement; Effective — Requires improvement; Well-led — Requires improvement.
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 20 September 2026.
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