Primrose House
Public listing: From public sources. The home has not claimed this page.
Primrose House is a care home located at 2 Crowhall Lane, Felling, Gateshead, Tyne and Wear, NE10 9PU. The home offers residential and nursing care for up to…
- Care home
- Primrose House
- Location
- 2 Crowhall Lane, Felling, Gateshead, Tyne and Wear, NE10 9PU, Gateshead, NE10 9PU
- Care types
- Nursing, Dementia
- CQC rating
- Good
- Latest CQC inspection
- 13 July 2023
- Beds
- 65
- Funding accepted
- Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
- Phone
- 0191 495 0585
- CQC location ID
- 1-2274584191
What the CQC says
Rated Good by the CQC on 30 May 2025.
Good — the service is performing well and meeting CQC’s expectations. What this rating means
The five key questions
- Safe
- Requires improvement — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Requires improvement — Is the home well run, open and always improving?
What has changed
- Overall rating improved from Requires improvement to Good (previously rated December 2022).
- Improved: Safe (Inadequate → Requires improvement), Effective (Requires improvement → Good), Caring (Requires improvement → Good), Responsive (Requires improvement → Good).
- Still needs work: Safe — Requires improvement; Well-led — Requires improvement.
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 20 September 2026.
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