Premier Court Care Home
Public listing: From public sources. The home has not claimed this page.
Premier Court Care Home is a modern, purpose-built facility located in the peaceful village of Thorley, Bishop's Stortford, Hertfordshire. The home offers…
- Care home
- Premier Court Care Home
- Location
- Thorley Lane East, Thorley, Bishop's Stortford, Hertfordshire, CM23 4BH, Bishop's Stortford, CM23 4BH
- Care types
- Nursing, Dementia
- CQC rating
- Requires Improvement
- Latest CQC inspection
- 19 April 2021
- Beds
- 59
- Funding accepted
- Self Funding (Private), Local Authority, NHS Continuing Healthcare (CHC)
- Phone
- 01279 758585
- CQC location ID
- 1-130120607
Rated 4.7/5 from 10 Google reviews.
What families say
Families praise the staff at Premier Court Care Home for being caring, friendly, and attentive, with many noting that their loved ones received high-quality care. However, some have raised concerns about the consistency of care, including issues with cleaning, food portion sizes, and responsiveness to resident needs.…
What the CQC says
Rated Requires improvement by the CQC on 20 May 2021.
Requires improvement — the service is not performing as well as it should and CQC has told it how to improve. What this rating means
The five key questions
- Safe
- Requires improvement — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Requires improvement — Is the home well run, open and always improving?
What has changed
- Overall rating unchanged at Requires improvement since November 2019.
- Still needs work: Safe — Requires improvement; Well-led — Requires improvement.
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 12 September 2026.
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