Pine Lodge Care Home

Public listing: From public sources. The home has not claimed this page.

Pine Lodge Care Home, part of the renowned Eleanor Healthcare Group, has been providing exceptional services to the community of Sittingbourne, Kent. The home…

Care home
Pine Lodge Care Home
Location
26-32 Key Street, Sittingbourne, Kent, ME10 1YU, Sittingbourne, ME10 1YU
Care types
Residential
CQC rating
Inadequate
Latest CQC inspection
12 July 2023
Beds
57
Funding accepted
Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
Phone
01795 423052
CQC location ID
1-12081461696

Rated 4.3/5 from 23 Google reviews.

What families say

Families praise the staff at Pine Lodge Care Home for being friendly, supportive, and caring, with many noting that their loved ones feel safe and well looked after. The home is also frequently described as clean and welcoming. However, one family has raised concerns about the level of attention given to residents,…

What the CQC says

Rated Inadequate by the CQC on 15 July 2025.

Inadequate — the service is performing badly and CQC has taken enforcement action. What this rating means

The five key questions

Safe
Inadequate — Are people protected from abuse and avoidable harm?
Effective
Inadequate — Does the care achieve good outcomes and follow best practice?
Caring
Requires improvement — Are staff kind, respectful and compassionate?
Responsive
Requires improvement — Is care organised around each person’s needs?
Well-led
Inadequate — Is the home well run, open and always improving?

What has changed

Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 21 September 2026.

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