Pine Lodge Care Home
Public listing: From public sources. The home has not claimed this page.
Pine Lodge Care Home, part of the renowned Eleanor Healthcare Group, has been providing exceptional services to the community of Sittingbourne, Kent. The home…
- Care home
- Pine Lodge Care Home
- Location
- 26-32 Key Street, Sittingbourne, Kent, ME10 1YU, Sittingbourne, ME10 1YU
- Care types
- Residential
- CQC rating
- Inadequate
- Latest CQC inspection
- 12 July 2023
- Beds
- 57
- Funding accepted
- Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
- Phone
- 01795 423052
- CQC location ID
- 1-12081461696
Rated 4.3/5 from 23 Google reviews.
What families say
Families praise the staff at Pine Lodge Care Home for being friendly, supportive, and caring, with many noting that their loved ones feel safe and well looked after. The home is also frequently described as clean and welcoming. However, one family has raised concerns about the level of attention given to residents,…
What the CQC says
Rated Inadequate by the CQC on 15 July 2025.
Inadequate — the service is performing badly and CQC has taken enforcement action. What this rating means
The five key questions
- Safe
- Inadequate — Are people protected from abuse and avoidable harm?
- Effective
- Inadequate — Does the care achieve good outcomes and follow best practice?
- Caring
- Requires improvement — Are staff kind, respectful and compassionate?
- Responsive
- Requires improvement — Is care organised around each person’s needs?
- Well-led
- Inadequate — Is the home well run, open and always improving?
What has changed
- Still needs work: Safe — Inadequate; Effective — Inadequate; Caring — Requires improvement; Responsive — Requires improvement; Well-led — Inadequate.
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 21 September 2026.
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