Palace House Care Home

Public listing: From public sources. The home has not claimed this page.

Palace House Care Home is located at 460 Padiham Road, Burnley, BB12 6TD. It offers care services for older people, including those with dementia, physical…

Care home: Palace House Care Home
Location: 460 Padiham Road, Burnley, BB12 6TD, Burnley, BB12 6TD
Care types: Nursing, Dementia
CQC rating: Requires Improvement
Latest CQC inspection: 9 September 2021
Beds: 33
Funding accepted: Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
Phone: 01282 428635
CQC location ID: 1-18616315106

Rated 4/5 from 15 Google reviews.

What families say

Families praise the caring and courteous staff at Palace House Care Home, who provide residents with a sense of family and belonging. The home's ability to accommodate individual needs, such as dietary requirements and language support, is also appreciated. End-of-life care is a notable strength, with multiple…

What the CQC says

Rated Requires improvement by the CQC on 27 November 2025.

Requires improvement — the service is not performing as well as it should and CQC has told it how to improve. What this rating means

The five key questions

Safe: Good — Are people protected from abuse and avoidable harm?
Effective: Good — Does the care achieve good outcomes and follow best practice?
Caring: Good — Are staff kind, respectful and compassionate?
Responsive: Good — Is care organised around each person’s needs?
Well-led: Good — Is the home well run, open and always improving?

Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 21 September 2026.

Guides that help you judge this home

Advice for families

Browse all care advice by topic