North Downs Villa
Public listing: From public sources. The home has not claimed this page.
North Downs Villa is a residential care home located at 19 Elmwood Road, Croydon, Surrey, CR0 2SN. It is operated by Surrey Mental Health Limited and offers…
- Care home
- North Downs Villa
- Location
- 19 Elmwood Road, Croydon, Surrey, CR0 2SN, Croydon, CR0 2SN
- Care types
- Residential
- CQC rating
- Good
- Latest CQC inspection
- 29 September 2023
- Beds
- 10
- Funding accepted
- Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
- Phone
- (020) 8684 4103
- CQC location ID
- 1-316611052
What the CQC says
Rated Good by the CQC on 23 May 2024.
Good — the service is performing well and meeting CQC’s expectations. What this rating means
The five key questions
- Safe
- Inadequate — Are people protected from abuse and avoidable harm?
- Effective
- Requires improvement — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Requires improvement — Is care organised around each person’s needs?
- Well-led
- Inadequate — Is the home well run, open and always improving?
What has changed
- Overall rating improved from Requires improvement to Good (previously rated October 2020).
- Got worse: Effective (Good → Requires improvement), Well-led (Requires improvement → Inadequate).
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 10 September 2026.
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