North Bay House

Public listing: From public sources. The home has not claimed this page.

North Bay House is a residential care home located in Lowestoft, Suffolk, providing care for up to 29 older individuals, some of whom may have dementia. The…

Care home: North Bay House
Location: Borrow Road, Lowestoft, Suffolk, NR32 3PW, Lowestoft, NR32 3PW
Care types: Residential, Dementia
CQC rating: Requires Improvement
Latest CQC inspection: 2 February 2021
Beds: 29
Funding accepted: Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
Phone: 01502 512489
CQC location ID: 1-106199876

Rated 3.8/5 from 6 Google reviews.

What families say

Families praise the caring and friendly nature of the staff at North Bay House, with many expressing gratitude for the quality of care their relatives received. The home is often described as welcoming and pleasant. However, there is a notable exception, with one family reporting a very poor experience, citing…

What the CQC says

Rated Requires improvement by the CQC on 1 May 2026.

Requires improvement — the service is not performing as well as it should and CQC has told it how to improve. What this rating means

What has changed

Overall rating fell from Good to Requires improvement (previously rated November 2018).

Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 13 September 2026.

Guides that help you judge this home

Advice for families

Browse all care advice by topic