Next Steps

Public listing: From public sources. The home has not claimed this page.

Next Steps is a well-established care home located in Manchester, offering a range of services including residential, nursing, dementia, respite, and…

Care home: Next Steps
Location: Manchester, United Kingdom, Manchester, M9 4PG
Care types: Nursing
CQC rating: Good
Latest CQC inspection: 17 January 2018
Beds: 4
Phone: 0161 123 4567
CQC location ID: 1-3217283406

Rated 3.7/5 from 3 Google reviews.

What families say

Families and neighbours have raised concerns about the care and treatment of residents at Next Steps, with some reporting a lack of assistance and support for residents in need. There are also allegations of poor staff attitudes towards those who express concerns. These reports suggest a need for improvement in the…

What the CQC says

Rated Good by the CQC on 12 April 2018.

Good — the service is performing well and meeting CQC’s expectations. What this rating means

The five key questions

Safe: Good — Are people protected from abuse and avoidable harm?
Effective: Good — Does the care achieve good outcomes and follow best practice?
Caring: Good — Are staff kind, respectful and compassionate?
Responsive: Good — Is care organised around each person’s needs?
Well-led: Good — Is the home well run, open and always improving?

Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 18 September 2026.

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