Neptune House
Public listing: From public sources. The home has not claimed this page.
Neptune House is a care home located at 8-10 Neptune Terrace, Sheerness, Kent, ME12 2AW. It is operated by Neptune House Limited and offers residential care…
- Care home
- Neptune House
- Location
- 8-10 Neptune Terrace, Sheerness, Kent, ME12 2AW, Sheerness, ME12 2AW
- Care types
- Residential
- CQC rating
- Requires Improvement
- Latest CQC inspection
- 8 August 2018
- Beds
- 15
- Phone
- 01795 581660
- CQC location ID
- 1-216268969
Rated 3/5 from 1 Google reviews.
What the CQC says
Rated Requires improvement by the CQC on 28 January 2026.
Requires improvement — the service is not performing as well as it should and CQC has told it how to improve. What this rating means
The five key questions
- Safe
- Good — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Good — Is the home well run, open and always improving?
What has changed
- Overall rating fell from Good to Requires improvement (previously rated March 2016).
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 18 September 2026.
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