Messenger House
Public listing: From public sources. The home has not claimed this page.
Messenger House is a residential care home located at 73 Messenger Road, Smethwick, Birmingham, West Midlands, B66 3EB. It is owned by Hickam Healthcare Ltd…
- Care home
- Messenger House
- Location
- 73 Messenger Road, Smethwick, Birmingham, West Midlands, B66 3EB, Smethwick, B66 3EB
- Care types
- Residential
- CQC rating
- Requires Improvement
- Latest CQC inspection
- 18 February 2021
- Beds
- 4
- Funding accepted
- Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
- Phone
- (0121) 565 0127
- CQC location ID
- 1-5964830058
What the CQC says
Rated Requires improvement by the CQC on 9 April 2021.
Requires improvement — the service is not performing as well as it should and CQC has told it how to improve. What this rating means
The five key questions
- Safe
- Requires improvement — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Requires improvement — Is the home well run, open and always improving?
What has changed
- Overall rating unchanged at Requires improvement since December 2019.
- Still needs work: Safe — Requires improvement; Well-led — Requires improvement.
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 12 September 2026.
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