Manor Lodge
Public listing: From public sources. The home has not claimed this page.
Manor Lodge is a care home located at 26-28 Manor Road, Romford, Essex, RM1 2RA. It is a medium-sized home with 15 beds, offering residential care, dementia…
- Care home
- Manor Lodge
- Location
- 26-28 Manor Road, Romford, Essex, RM1 2RA, Romford, RM1 2RA
- Care types
- Residential care, Dementia care, Mental health support, Respite care
- CQC rating
- Good
- Latest CQC inspection
- 17 October 2022
- Beds
- 15
- Funding accepted
- Self-funding (private), Local Authority, Local Authority with top-up, NHS Continuing Healthcare (CHC)
- Phone
- 01708 564 624
- CQC location ID
- 1-1493509765
Rated 4/5 from 4 Google reviews.
What families say
Families have raised serious concerns about the care provided at Manor Lodge, citing issues with staff behaviour, nutrition, and hygiene. One reviewer reported a negative experience with neglectful and abusive treatment of their relative, as well as poor living conditions. In contrast, one brief comment suggested the…
What the CQC says
Rated Good by the CQC on 31 July 2025.
Good — the service is performing well and meeting CQC’s expectations. What this rating means
The five key questions
- Safe
- Requires improvement — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Requires improvement — Is the home well run, open and always improving?
What has changed
- Overall rating improved from Requires improvement to Good (previously rated October 2021).
- Improved: Effective (Requires improvement → Good), Caring (Requires improvement → Good), Responsive (Requires improvement → Good).
- Still needs work: Safe — Requires improvement; Well-led — Requires improvement.
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 17 September 2026.
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