Mandale House Care Home
Public listing: From public sources. The home has not claimed this page.
Mandale House Care Home is a residential care facility located in Thornaby, Stockton-on-Tees, offering accommodation and personal care for up to 57 residents.…
- Care home
- Mandale House Care Home
- Location
- 136 Acklam Road, Thornaby, Stockton-on-Tees, TS17 7JR, Stockton-on-Tees, TS17 7JR
- Care types
- Nursing, Dementia
- CQC rating
- Requires Improvement
- Latest CQC inspection
- 26 January 2023
- Beds
- 57
- Funding accepted
- Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
- Phone
- 01642 674007
- CQC location ID
- 1-146749347
Rated 3.4/5 from 16 Google reviews.
What families say
Families have had mixed experiences at Mandale House Care Home, with some praising the caring and supportive staff, while others have raised concerns about inconsistent care, staffing issues, and safeguarding problems. Some have also commented on the physical environment, describing the rooms as dark and gloomy.…
What the CQC says
Rated Requires improvement by the CQC on 29 April 2025.
Requires improvement — the service is not performing as well as it should and CQC has told it how to improve. What this rating means
The five key questions
- Safe
- Requires improvement — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Requires improvement — Is the home well run, open and always improving?
What has changed
- Still needs work: Safe — Requires improvement; Well-led — Requires improvement.
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 20 September 2026.
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