Knowle Hill
Public listing: From public sources. The home has not claimed this page.
Quality care home providing excellent services.
- Care home
- Knowle Hill
- Location
- S20 1HE
- Care types
- Residential, Dementia
- CQC rating
- Good
- Latest CQC inspection
- 17 October 2019
- Beds
- 74
- CQC location ID
- 1-4331060494
Rated 3.6/5 from 8 Google reviews.
What families say
Families have raised concerns about the management and medical care at Knowle Hill, citing issues with responsiveness to residents' changing needs and communication with families. Some have reported positive interactions with care staff, but this has not always been enough to outweigh the problems they experienced.…
What the CQC says
Rated Good by the CQC on 7 November 2019.
Good — the service is performing well and meeting CQC’s expectations. What this rating means
The five key questions
- Safe
- Good — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Good — Is the home well run, open and always improving?
What has changed
- Overall rating improved from Requires improvement to Good (previously rated October 2018).
- Improved: Safe (Requires improvement → Good), Well-led (Requires improvement → Good).
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 16 September 2026.
Guides that help you judge this home
Nearby