InFocus Charity
Public listing: From public sources. The home has not claimed this page.
Quality care home providing excellent services.
- Care home
- InFocus Charity
- Location
- EX2 6HA
- Care types
- Nursing
- CQC rating
- Outstanding
- Latest CQC inspection
- 20 November 2019
- Beds
- 50
- CQC location ID
- 1-333256205
Rated 3.8/5 from 9 Google reviews.
What families say
Families have mixed experiences with InFocus Charity, with some reporting positive interactions, such as smooth and well-organised transactions, and praising the staff and activities. However, others have expressed frustration with poor quality items and difficulty in getting in touch with the charity, including…
What the CQC says
Rated Outstanding by the CQC on 12 March 2020.
Outstanding — the service is performing exceptionally well. What this rating means
The five key questions
- Safe
- Good — Are people protected from abuse and avoidable harm?
- Effective
- Outstanding — Does the care achieve good outcomes and follow best practice?
- Caring
- Outstanding — Are staff kind, respectful and compassionate?
- Responsive
- Outstanding — Is care organised around each person’s needs?
- Well-led
- Outstanding — Is the home well run, open and always improving?
What has changed
- Overall rating improved from Good to Outstanding (previously rated May 2017).
- Improved: Effective (Good → Outstanding), Caring (Good → Outstanding), Responsive (Good → Outstanding), Well-led (Good → Outstanding).
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 15 September 2026.
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