Hilgay Care Home
Public listing: From public sources. The home has not claimed this page.
Hilgay Care Home offers residential and dementia care for up to 35 residents in a homely environment. The home is situated close to local shops and public…
- Care home
- Hilgay Care Home
- Location
- Keymer Road, Burgess Hill, West Sussex, RH15 0AL, Burgess Hill, RH15 0AL
- Care types
- Residential
- CQC rating
- Good
- Latest CQC inspection
- 29 September 2021
- Beds
- 35
- Funding accepted
- Self Funding (Private), Local Authority with Top Up, Local Authority, NHS Continuing Healthcare (CHC)
- Phone
- 01444 244756
- CQC location ID
- 1-2080524991
Rated 3.3/5 from 14 Google reviews.
What families say
Families have expressed mixed experiences with Hilgay Care Home, with some praising the friendly and helpful staff, while others have raised concerns about the level of care provided, particularly for less mobile residents. Some reviewers have noted that the home may be more suitable for those who are more…
What the CQC says
Rated Good by the CQC on 9 April 2025.
Good — the service is performing well and meeting CQC’s expectations. What this rating means
The five key questions
- Safe
- Good — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Good — Is the home well run, open and always improving?
What has changed
- Overall rating improved from Requires improvement to Good (previously rated October 2020).
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 21 September 2026.
Guides that help you judge this home
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