Highwater House
Public listing: From public sources. The home has not claimed this page.
Highwater House, located at 104 Westwick Street, Norwich, Norfolk, NR2 4SZ, is a care home specializing in mental health and substance misuse support. The…
- Care home
- Highwater House
- Location
- 104 Westwick Street, Norwich, Norfolk, NR2 4SZ, Norwich, NR2 4SZ
- Care types
- Residential
- CQC rating
- Outstanding
- Latest CQC inspection
- 1 March 2019
- Beds
- 22
- Phone
- 01603 766627
- CQC location ID
- 1-119736051
What the CQC says
Rated Outstanding by the CQC on 26 March 2019.
Outstanding — the service is performing exceptionally well. What this rating means
The five key questions
- Safe
- Good — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Outstanding — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Outstanding — Is the home well run, open and always improving?
What has changed
- Overall rating improved from Good to Outstanding (previously rated May 2016).
- Improved: Caring (Good → Outstanding), Well-led (Good → Outstanding).
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 17 September 2026.
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