Highview Lodge
Public listing: From public sources. The home has not claimed this page.
Highview Lodge is a 77-bed care home located in Hemel Hempstead, offering residential, dementia, and physical disability care. The home features a garden, a…
- Care home
- Highview Lodge
- Location
- Cherry Orchard, Gadebridge, Hemel Hempstead, Hertfordshire, HP1 3SD, Hemel Hempstead, HP1 3SD
- Care types
- Residential, Dementia
- CQC rating
- Requires Improvement
- Latest CQC inspection
- 20 October 2023
- Beds
- 77
- Funding accepted
- Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
- Phone
- 01442 239733
- CQC location ID
- 1-131481738
Rated 3.8/5 from 16 Google reviews.
What families say
Families have reported varying experiences at Highview Lodge, with some praising the care and staff, noting that their relatives are well looked after and happy. However, others have raised serious concerns about the level of care, including allegations of neglect, poor hygiene, and unexplained injuries. There are…
What the CQC says
Rated Requires improvement by the CQC on 23 April 2025.
Requires improvement — the service is not performing as well as it should and CQC has told it how to improve. What this rating means
The five key questions
- Safe
- Requires improvement — Are people protected from abuse and avoidable harm?
- Effective
- Requires improvement — Does the care achieve good outcomes and follow best practice?
- Caring
- Requires improvement — Are staff kind, respectful and compassionate?
- Responsive
- Requires improvement — Is care organised around each person’s needs?
- Well-led
- Inadequate — Is the home well run, open and always improving?
What has changed
- Overall rating unchanged at Requires improvement since October 2022.
- Got worse: Well-led (Requires improvement → Inadequate).
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 21 September 2026.
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