Heron Lea Residential Home
Public listing: From public sources. The home has not claimed this page.
Heron Lea Residential Home offers compassionate and professional care in a welcoming environment. With 13 thoughtfully appointed rooms, including single and…
- Care home
- Heron Lea Residential Home
- Location
- Mill Lane, Witton, Norwich, Norfolk, NR13 5DS, Norwich, NR13 5DS
- Care types
- Residential, Dementia
- CQC rating
- Good
- Latest CQC inspection
- 15 February 2023
- Beds
- 13
- Funding accepted
- Self Funding (Private), Local Authority, Local Authority with Top Up, NHS Continuing Healthcare (CHC)
- Phone
- 01603 713314
- CQC location ID
- 1-19601322315
Rated 3.6/5 from 5 Google reviews.
What families say
Families praise Heron Lea Residential Home for its welcoming and caring staff, who treat residents like family members. The home's facilities, activities, and food are also commended, with many appreciating the quiet village setting and spacious private bedrooms. However, one reviewer suggests that the home could…
What the CQC says
Rated Good by the CQC on 21 July 2025.
Good — the service is performing well and meeting CQC’s expectations. What this rating means
The five key questions
- Safe
- Inadequate — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Requires improvement — Is care organised around each person’s needs?
- Well-led
- Inadequate — Is the home well run, open and always improving?
What has changed
- Overall rating improved from Inadequate to Good (previously rated December 2021).
- Still needs work: Safe — Inadequate; Responsive — Requires improvement; Well-led — Inadequate.
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 21 September 2026.
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