Hayes Court
Public listing: From public sources. The home has not claimed this page.
Quality care home providing excellent services.
- Care home
- Hayes Court
- Location
- CR8 5LA
- Care types
- Nursing, Residential
- CQC rating
- Requires Improvement
- Latest CQC inspection
- 27 November 2017
- Beds
- 55
- CQC location ID
- 1-108803415
Rated 5/5 from 5 Google reviews.
What families say
Families praise the friendly and caring staff at Hayes Court, highlighting their positive impact on residents' lives. The care home's warm and welcoming atmosphere is also appreciated, with residents reported to be making friends and enjoying the entertainment and meals provided. Overall, families feel confident in…
What the CQC says
Rated Requires improvement by the CQC on 14 April 2026.
Requires improvement — the service is not performing as well as it should and CQC has told it how to improve. What this rating means
The five key questions
- Safe
- Good — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Good — Is the home well run, open and always improving?
What has changed
- Overall rating unchanged at Requires improvement since February 2017.
- Improved: Safe (Inadequate → Good), Effective (Requires improvement → Good), Responsive (Requires improvement → Good), Well-led (Requires improvement → Good).
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 19 September 2026.
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