Hawthorn House
Public listing: From public sources. The home has not claimed this page.
Quality care home providing excellent services.
- Care home
- Hawthorn House
- Location
- DH1 5PJ
- Care types
- Residential
- CQC rating
- Outstanding
- Latest CQC inspection
- 7 January 2020
- Beds
- 10
- CQC location ID
- 1-136807469
Rated 5/5 from 2 Google reviews.
What families say
Families praise Hawthorn House for its caring and dedicated staff, who provide a warm and supportive environment that feels like a "home from home". They appreciate the extra efforts made by staff to celebrate special occasions and provide emotional support during difficult times. The only concern mentioned is a…
What the CQC says
Rated Outstanding by the CQC on 3 April 2020.
Outstanding — the service is performing exceptionally well. What this rating means
The five key questions
- Safe
- Good — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Outstanding — Are staff kind, respectful and compassionate?
- Responsive
- Outstanding — Is care organised around each person’s needs?
- Well-led
- Outstanding — Is the home well run, open and always improving?
What has changed
- Overall rating improved from Good to Outstanding (previously rated June 2017).
- Improved: Caring (Good → Outstanding), Responsive (Good → Outstanding), Well-led (Good → Outstanding).
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 15 September 2026.
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