Hatfield Haven
Public listing: From public sources. The home has not claimed this page.
Quality care home providing excellent services.
- Care home
- Hatfield Haven
- Location
- CM22 7DL
- Care types
- Residential
- CQC rating
- Good
- Latest CQC inspection
- 8 August 2017
- Beds
- 25
- CQC location ID
- 1-126636607
Rated 5/5 from 3 Google reviews.
What families say
Families praise the friendly and helpful staff at Hatfield Haven, who are always available to provide care and answer questions. The home's food and activities are also highlighted as positives, with residents seeming to enjoy the variety on offer. Overall, families express a high level of satisfaction with the care…
What the CQC says
Rated Good by the CQC on 10 October 2017.
Good — the service is performing well and meeting CQC’s expectations. What this rating means
The five key questions
- Safe
- Good — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Requires improvement — Is the home well run, open and always improving?
What has changed
- Overall rating improved from Requires improvement to Good (previously rated October 2016).
- Improved: Safe (Requires improvement → Good), Effective (Requires improvement → Good), Responsive (Requires improvement → Good).
- Still needs work: Well-led — Requires improvement.
Source: Care Quality Commission — read the full CQC report. Last checked by CareFinder on 19 September 2026.
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